Shipping policy

Shipping Policy

 

At TeaBonna, we aim to deliver your products quickly and efficiently. Please review our shipping policy below for details.

Processing Time

• Orders are processed within 1-2 business days (excluding weekends and holidays).

• You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Rates & Delivery Times

1. Domestic Shipping (Within United States):

• Standard Shipping: $9.75 (Delivery in 3-7 business days)

• Expedited Shipping: $14.34 (Delivery in 1-3 business days)

• Free Shipping: Available for orders over $50

2. International Shipping:

• Shipping costs and delivery times vary by location and will be calculated at checkout.

• Customers are responsible for any customs duties, taxes, or fees applicable in their country.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.

Delivery Issues

• Lost or Delayed Shipments: If your order is delayed or missing, contact us at info@teabonna.com. We will assist in locating your package.

• Incorrect Shipping Address: Ensure your shipping address is accurate at checkout. We are not responsible for orders sent to incorrect addresses provided by the customer.

Shipping Restrictions

• We currently do not ship to P.O. Boxes or military addresses.

• Certain products, such as teas or fitness tools, may have shipping restrictions to specific regions due to local regulations.

Contact Us

For questions or concerns about shipping, reach out to us at info@teabonna.com, or call us at 754-354-1314

Thank you for choosing TeaBonna for your wellness journey!